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03 May

The customer care associate was pleasant when we asked questions regarding service and the pricing structure.We even sent an email to the customer service department concerning customer care issues, but are awaiting a reply.This could save a ton of time waiting on hold just to speak to a representative.When you send a customer service email, answers that may help you appear before you can send your email message.Anyway, let’s all take a step back and see what exactly Post Code Lottery is about. Each subscription buys one ticket for a month at a cost of £10 (plus a 0.50p service fee). You can buy as many monthly subscriptions as you’d like, which means you might have three tickets on your post code. Their millionaire prizes (six slated for 2013) are not in fact, one individual jackpot, but split amongst the people that live in an area based on the symbols (i.e.lowest prize is first three, second lowest is first four) in your post code.It’s run by “People’s Postcode Lottery” who manages society lotteries on behalf of charitable bodies.

When we finally spoke to a representative, we noticed a discernible language barrier leading us to believe the customer support center was not in the local area.We did not find an email address for the customer service department of Direc TV, but there is an online contact form that can be accessed without logging in to an account. We’ve sent a customer service email to Direc TV about service contracts.We’ll update how long it took to receive a response.The first one is periodic competitions that are announced on the website and the Post Code Lottery Facebook page.These are usually for non-cash prizes like shopping vouchers, tablets or tickets for a range of events.